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Ras Al Khaimah residents can now conveniently book their taxi rides online through the newly introduced QR code system. The online taxi booking service, launched by the Ras Al Khaimah Transport Authority (RAKTA), offers smart and innovative channels for availing taxi services in the emirate, providing a modern and convenient experience for customers.
Utilizing an advanced fleet management system, the recently introduced service enhances convenience for customers by enabling them to easily locate and request the nearest available taxi unit through their smartphones.
Mohamed Hashem Esmaeel, the Director of Control and Operations Department at RAKTA, has affirmed that the service is both advanced and distinctive, constituting an integral component of the organization’s digital and smart transformation strategy.
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How it works
- The customer scans the QR Code with his mobile phone.
- Customer enters his personal data in simple steps
- The system automatically locates the customer and sends the request according to the smart distribution of taxis to the nearest available vehicle .
- The request notification reaches the smart meter installed in the taxi, after which the request is executed by the driver.
Notably, the pre-order service was initially introduced in hospitals and health centers across the emirate, with the aim of enhancing the overall customer experience. Esmaeel further mentioned that efforts are currently being made to extend the availability of the service to various locations, catering to customer demands and augmenting the overall quality of life in the emirate.
The move is in line with RAKTA’s vision of “Pioneering in regulating the transportation sector and ensuring the provision of safe, reliable and smart transportation services”.
