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The Ras Al Khaimah Tourism Development Authority (RAKTDA) has again proven its unwavering dedication to creating a world-class workplace environment by being certified as a Great Place to Work® for the fourth consecutive year. This remarkable achievement highlights RAKTDA’s commitment to fostering a high-trust, high-performance culture and solidifies its standing as one of the leading organizations in the Middle East. Additionally, the authority has been recognized on the prestigious ‘Best Workplaces in the Middle East™ 2024’ list, further reinforcing its ongoing dedication to employee well-being, inclusion, and engagement.
A Legacy of Excellence in Employee Well-being and Workplace Culture
Raki Phillips, CEO of RAKTDA, expressed his pride in these accolades, emphasizing the significance of maintaining a workplace culture that prioritizes innovation, collaboration, and the overall well-being of employees. Phillips noted, “This double recognition is a true reflection of our workplace culture that values innovation, collaboration, and, importantly, the wellbeing of our employees. Being certified for four consecutive years and ramping up our status another notch by earning a place on the ‘Best Workplaces in the Middle East™️ 2024’ list is a remarkable achievement on a wider regional scale.” His statement underscores the authority’s dedication to building an environment where employees feel valued, respected, and empowered to achieve their full potential.
Consistent Recognition as a Leading Employer
RAKTDA’s recognition as a Great Place to Work® is not a one-off event but a consistent achievement. In 2023, the authority ranked 4th in the ‘Best Workplaces in the Public Sector for the GCC,’ and in 2022, it was celebrated as one of the ‘Best Workplaces in the UAE & the Middle East for Small & Medium Organisations.’ Moreover, the authority has been acknowledged in several categories, including ‘Best Workplaces for Millennials’ and ‘Best Workplaces in UAE.’ In 2021, RAKTDA was honored as one of the ‘Best Workplaces in the Public Sector in the UAE’ and ranked 11th on the ‘Best Workplaces for Women 2021’ in the small-sized organization category. These accolades highlight the authority’s consistent dedication to nurturing a supportive and inclusive work environment.
Commitment to Employee Satisfaction and Engagement
The Great Place to Work® certification is a rigorous process that evaluates companies based on key criteria, including employee satisfaction, involvement in decision-making, and alignment with the organization’s goals and values. RAKTDA’s approach to meeting these criteria involves a series of forward-thinking initiatives designed to foster a healthy and productive work environment. Key initiatives include:
- Prioritizing Work-Life Balance: RAKTDA implements flexible working hours, remote work options, and wellness programs that encourage employees to maintain a healthy work-life balance, reducing burnout and enhancing overall job satisfaction.
- Transparent Communication: The authority places a strong emphasis on open and honest communication, ensuring that employees at all levels are informed about organizational changes, strategic goals, and performance expectations. Regular town halls, feedback sessions, and anonymous surveys allow employees to voice their opinions and contribute to decision-making processes.
- Employee Recognition and Rewards: Recognizing and rewarding employee achievements is central to RAKTDA’s culture. Through various programs, including Employee of the Month, spot bonuses, and long-service awards, the authority ensures that outstanding contributions are celebrated, fostering a culture of appreciation and motivation.
- Professional Development and Growth Opportunities: RAKTDA is committed to the continuous professional development of its employees. The authority offers a wide range of training programs, workshops, and mentorship opportunities that empower employees to enhance their skills and advance in their careers.
Promoting a Sustainable and Inclusive Work Environment
Beyond its internal initiatives, RAKTDA is deeply committed to supporting the broader community and advancing the sustainable growth of Ras Al Khaimah’s tourism sector. The authority’s Emirate development plan focuses on fostering local tourism establishments, addressing industry talent challenges, and enhancing educational opportunities for future generations. This comprehensive approach not only strengthens the tourism sector but also creates a positive impact on the community at large.
Championing Diversity and Inclusion
A cornerstone of RAKTDA’s success is its dedication to fostering a diverse and inclusive workplace. The authority actively promotes gender equality, cultural diversity, and inclusiveness, creating an environment where employees from all backgrounds feel valued and empowered. This commitment to inclusivity extends beyond the workplace, influencing RAKTDA’s broader initiatives aimed at promoting a diverse tourism offering that attracts visitors from around the world.
Employee Health and Well-being at the Forefront
RAKTDA recognizes that the well-being of its employees is crucial to maintaining a high-performance culture. The authority offers a comprehensive health and wellness program that includes access to fitness facilities, mental health resources, and personalized wellness plans. These initiatives ensure that employees have the support they need to maintain their physical and mental health, ultimately contributing to a more engaged and productive workforce.
Future-Forward: RAKTDA’s Vision for Continued Growth
Looking ahead, RAKTDA remains committed to sustaining its reputation as a great place to work while driving the growth of Ras Al Khaimah as a premier tourism destination. The authority’s strategic vision includes expanding its employee development programs, enhancing workplace diversity, and investing in new technologies that streamline operations and improve the employee experience.
RAKTDA’s success story serves as a model for other organizations in the region, demonstrating that a commitment to employee well-being, transparent communication, and continuous improvement can lead to remarkable achievements. As RAKTDA continues to build on its legacy of excellence, it sets a new standard for what it means to be a truly great place to work.
